Patients Rights & Responsibilities

Please treat all doctors and practice staff with courtesy and respect.

Violence or abuse is not tolerated and any patient acting in this manner will be removed from the list.

You are responsible for your own health and that of your children and you should take appropriate action and advice.

Please try and follow medical advice offered and take medication as advised.

Please keep your telephone call brief and avoid calling during peak morning surgery hours for non-urgent matters.

Please do not ask for or arrange a specialist appointment without first discussing the matter with the doctor.  If you later decide you no longer need an appointment made for you, please inform us and the hospital.

If you are not completely satisfied with any part of your care, please do let us know so that we may learn from your experience.

You have the right at any time to leave our list and to register with another practice.